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Cars within the 2 years
Roomy, comfortable and safe taxis for you and your family as a great start to a long-awaited vacation! Both budget and luxury cars are available.
Meeting with a nameplate
A polite and friendly driver will track your flight, meet you with your name plate, guide you to the car, help with your luggage, and, being a professional in his field, will make you plunge into the world of Turkish culture, telling you about interesting places in Istanbul.
From door to door
No queues, no hidden fees. There is no need to waste energy searching and explaining. Only a predetermined price, your direction, and arrival at your destination without surprises, with ease and comfort.
Our Car Fleet
MERCEDES BENZ - VITO STANDARD
MERSEDES BENZ - E200 LUXURY
MERCEDES BENZ - S400 LUXURY
MERCEDES BENZ - VITO LUXURY
MERCEDES BENZ - SPRINTER
Get Inspiration For Your Activity in Istanbul
Our Customers are Saying
Alex K
from MoscowThey are very polite and professional. That was a nice surprise for me. I will definitely use their services next time in Istanbul.
- Mercedes Benz Vito Standard
Maria S
from KazanTransfer Booking was so simple. I even began to worry about that))) But in vain. The driver was waiting for us with a smile. The car was spacious and clean. I advise you, Vito Standard!
- Mercedes Benz Vito Standard
Galina L
from KharkivIt`s hard to please me, but the Mystambul team has done it. I didn`t find fault with anything, in general.
- Mercedes Benz E200 Luxury
Sophia A
from TbilisiOur flight was delayed for a long time and we were worried that no one would welcome us. It was revealed that the driver had information about the delay.
- Mercedes Benz Vito Standard
Sergey M
from KievThe taxi arrived early, to pick us up from SAW airport. The driver helped us with our luggage, he was friendly and polite. He told us which places in Istanbul to visit until we arrived at the hotel.
- Mercedes Benz Vito Standard
Amir M
from AlmatyIt`s hard to please me, but the Mystambul team has done it. I didn`t find fault with anything, in general.
- Mercedes Benz S400 Luxury
Frequently Asked Questions
A complete list of questions about the private airport transfers can be found on the general FAQ page in the "Transfer" section.
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What types of private transfers do you provide?
MyStambul organizes transfers for you, your family, group or large group (up to 46 people per bus).
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How do I know if my booking is confirmed?
After the booking an airport transfer, you will receive a confirmation letter to your specified email address. The confirmation letter(voucher) contains your trip data and other additional data (if any).
The amount of time required for the confirmation depends on the type of payment. Confirmation is instant for credit card payments. When paying by bank transfer or upon arrival, additional time may be required for confirmation.
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Can I use the transfer service if I am in a wheelchair?
Sure, we do organize transfers for people with disabilities. Please, specify the parameters of the wheelchair, whether it is foldable or not.
This request is due to possible difficulties when transporting a wheelchair in some vehicles used in a group transfer.
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How do I find my driver?
Your driver will be waiting for you at the main exit from the terminal of New Istanbul or Sabiha Gokcen airports with a nameplate with the logo of MyStambul on it.
In case of extraordinary situations, our call center is always in touch by phone 0 850 346 44 15. You can also call the driver directly, his number is indicated in the voucher.
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How long will I have to wait at the airport or pickup point?
Your transfer is scheduled before your arrival and you won't have to wait at all.
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What should I do if I forgot my things in the car?
You should contact us by phone 0 850 346 44 15 or info@mystambul.com. Your items will be delivered as soon as possible.
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What if I cannot book a transfer on the website?
In case of any issues with the booking, please contact us on the indicated number 0850 3464415, we will make a reservation on your behalf and send a confirmation to your email.
Why Transfer MyStambul® and What are The Advantages?
If you want to book a private and secure transfer to / from any Istanbul airport (Sabiha Gokcen - SAW or New Istanbul Airport - IST), you should choose the MyStambul service for several reasons:
Safety
Cars are driven only by qualified drivers, whose main task is to deliver them safely and with the greatest possible comfort. Our vehicle fleet consists of cars not older than 2 years, and despite this, quality control is routinely carried out.
Additionally, in the car, passengers will find the opportunity to use free high-speed Internet (Wi-Fi), cool water and conditioned air. You can be sure that your vacation will begin from the moment you board your private taxi.
In addition, MyStambul, as part of AS Melisa LTD, being a licensed company undertakes and complies with all rules set by the regulatory and licensing authority TURSAB.
Selected Advantages
Monitoring and waiting if flight is delayed
Your driver knows the flight number, is tracking your departure, so you don't need to do anything if flight is delayed. Also, the price includes 60 minutes of waiting upon landing.
English support available 24/7
In case of difficulties, non-standard situations, we are ready to help you by phone 0 850 346 44 15, via WhatsApp, via the website's online chat or e-mail info@mystambul.com in English.
Free changes and cancellations
Possibility to cancel or change your reservation for free 24 hours in advance by contacting us at info@mystambul.com or by phone 0 850 346 44 15
Pay online or on arrival
Your online payment transactions are protected by the standard security systems of Visa and MasterCard. In addition, you can pay on arrival directly to the driver.
Meeting
Before leaving for the airport, the driver is notified about your flight, and about its possible delays, therefore our guests do not worry about delays; they know that the driver will be waiting for them with a smile and a nameplate, and they will not incur any additional or hidden waste. In addition, the driver will accompany you to the car and will certainly help you with your luggage.
Payment
When you pay for your the MyStambul transfer, you are making a one-time payment, with no additional or hidden costs. The amount indicated in the order is the final rental price of the entire vehicle, and not for each passenger.
In addition, payment is possible in a convenient currency for the guest and after booking the price does not change, no matter how much time is left before the trip.
List of services included in the price:
- Provident, qualified and polite driver
- Flight tracking for delays or cancellations
- Waiting for 15 minutes from the appointed time in the hotel lobby (for transfers to airport)
- Waiting for an hour from the moment the plane lands
- Meeting at the airport with a nameplate
- Help with luggage
- High speed internet
- Free water
- Comfortable, air-conditioned and safe vehicle (regardless of the type chosen)
- Free baby seat (upon request)
- Insured "door-to-door" trip
- Support 24/7
Non-Standard Baggage
If you are traveling with luggage, the dimensions of which exceed the standard 158 cm (width + height), you can notify the details of your order in the details of your luggage, in this case our manager will help you choose the necessary car in advance.
At the booking page, you are provided with information about the capacity of the luggage compartment of each car / bus, as well as the number of seats.
Communication with the Driver
Communication with the driver is limited only by your mood, if you are not in the mood, there is no need to say something to the driver, as he knows in advance where he need to take you.
However, if you have a desire to learn something about Turkey or Istanbul, our drivers, have great experience in this field and will easily and gladly tell you about Turkey and Istanbul.
Bon Voyage!
MyStambul® team